The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise *. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement. * Personal receipt of the Product by the Customer is free of charge. * * The Seller provides the Customer with the following methods of delivery or collection of the Product: *
- Courier, cash on delivery. – Personal receipt available at: 6L Przedzalniana, Białystok, 15-688 – on working days from 9:00 am to 3:00 pm. * The date of delivery of the Product to the Customer is up to 7 Working Days *, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 7 Working Days. The start of the period for delivery of the Product to the Customer is counted as follows: If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account. If the Customer chooses the method of payment in cash on delivery – from the date of the Sale Agreement. The deadline for the Product’s readiness for personal receipt by the Customer – if the Customer selects a personal Product receipt, the Product will be ready for receipt by the Customer within 7 Working Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different terms of readiness for receipt, the date of readiness for personal receipt is the longest term provided, which, however, may not exceed 7 Working Days. The Customer will be additionally informed by the Seller about the readiness of the Product for personal receipt. The beginning of the Product’s readiness for collection by the Customer is counted as follows: – If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account. – If the Customer chooses cash on delivery – from the date of the Sale Agreement. * Delivery method and hours * We use the services of the following shipping companies: DPD (www.dpd.com.pl), Rohlig-Suus (www.suus.com). Depending on the purchased goods, its specificity, weight and dimensions, we adjust the appropriate carrier and type of shipment. Couriers deliver parcels between 8.00 a.m. and 4 p.m., delivery at a different time is only a matter of goodwill of the delivery courier. The route and the exact time of delivery depends only on the courier. We remind you that in the case of parcels over 29.5 kg, the courier is not obliged to bring the goods to the Buyer’s premises. With such shipments, the courier delivers the goods to the addressee’s building as close as possible, taking into account the condition of the road infrastructure.
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We ship orders no later than the next working day after their payment (or selecting the cash on delivery payment option). All shipments are insured and carefully and safely packed.
Shipments up to 30 kg are sent by DPD courier, shipments over 30 kg are sent by the Rohlig-Suus shipping company. Shower enclosures, shower doors and other products that require special care are shipped on pallets, in a vertical position, on a specially built frame.
We provide the possibility of using fast online, fully secure ,payments platforms like Przelewy24 and Paypal.
You can also pay for your order by bank transfer to our account.